From detailed job entry and careful understanding of job requirements to final inspection and approval of finished product, Iowa Metal Spinners, stands behind each and every product that is shipped from the company's loading docks.
IMS has been ISO certified since 1998 with all parts produced under the ISO9001:2000 certified system. IMS is independently audited for conformity to the ISO prescribed internationally recognized standard for quality. This assures our customers of superior parts produced under twenty-two interrelated procedures that monitor all aspects of our system, from the initial customer contact to evaluation of their satisfaction with the end product.
We have many long term commitments to our customers and are classified as a strategic supplier to many of them, maintaining performance and on-time delivery goals.
Our quality control extends, and permeates each and every step of the production process and is an important element of our customer service processes as well. Should a problem or issue occur, you can count on a prompt solution with your ultimate goals and needs in mind.
Iowa Metal Spinners Quality Policy
 |
|
IMS promotes these basic fundamentals that are supported
by a quality commitment through ISO certification:
- Involvement of the people
- Excellent quality right the first time
- Continuous improvement
- Timely delivery
- Customer satisfaction
|
This is done while promoting an environment in which our facility
and community will be a better place to work and live.
|